unfreezeGabriel Lopez

Dollard & Bailey (2021), Journal of Applied Psychology

Building psychosocial safety climate in turbulent times: The case of COVID-19.

Training middle managers to enact psychosocial safety climate raised that climate in their work units within four months compared with matched control units; after COVID-19 hit, climate stayed higher in the trained units, but communication and commitment rose in both groups as a strong top-management response lifted the control units too.

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